Privacy Policy

Privacy Policy for Wake Up Call Service

Effective Date: February 8, 2025

So Curious, LLC (“So Curious,” “we,” “us,” or “our”) is committed to protecting the privacy of users (“you” or “your”) of our Wake Up Call Service mobile application (“the App”). This Privacy Policy describes how we collect, use, and share information when you use the App.

1. Information We Collect

We collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: We collect information you provide in your profile, such as your time zone, preferred language, ring volume, city, country, gender, age, occupation, interests, and “About Me” section.
• Device Information: We collect information about your device, including IP address, device model, and operating system.
• Call Information: We collect information about your calls, such as the time and date of the call, call duration, caller and sleeper ratings, and call recordings (if applicable).
• Usage Information: We collect information about how you use the App, such as the features you use, the pages you visit, and the time and date of your activities.
• Communications: We collect information you provide when you contact us for support or other inquiries.

2. How We Use Your Information

We use your information for the following purposes:

• Provide and Improve the App: We use your information to operate, maintain, and improve the App, including personalizing your experience and providing customer support.
• Schedule and Manage Calls: We use your information to schedule and manage wake-up calls, connect callers and sleepers, and provide call features.
• Communicate with You: We use your information to send you updates, notifications, and other communications related to the App.
• Monitor and Analyze Usage: We use your information to monitor and analyze usage of the App, identify trends, and improve the App’s performance.
• Prevent Fraud and Abuse: We use your information to prevent fraud, abuse, and other harmful activities.
• Comply with Legal Obligations: We use your information to comply with applicable laws and regulations.

3. Sharing Your Information

We do not share your information with third-party advertisers. We may share your information with the following types of third parties:

• Service Providers: We may share your information with service providers who assist us with payment processing, data analytics, email communications, and other essential functions.
• Callers: We share necessary information with callers to facilitate wake-up calls, such as your name, preferred language, and call preferences.
• Legal Authorities: We may share your information with legal authorities if required by law or legal process.
• Business Transfers: We may share your information in connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

5. Call Recordings

Some wake-up calls may be recorded for quality and training purposes.

6. Your Choices

You can access, update, or delete your account information by logging into your account settings. You can also contact us at support@realwakeupcalls.com to request access to, correction of, or deletion of your personal information.

7. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by law.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@realwakeupcalls.com.